2023 Agenda

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7 November 2023

08:00-09:00 - Registration

09:00-09:10 - Opening moment

09:10-09:20 Hosts Welcome

Speakers

09:20-09:55 Headline Sponsor
Generative AI: Transforming the Operating Fabric of your business with Deloitte & Google Cloud

  • Join Caroline Yap (Managing Director, Global AI Business Google Cloud) and Sulabh Soral (Deloitte’s Chief AI Officer) as we explore how gen AI is transforming business operations and becoming a disruptive force for good.
  • The speakers will explore how generative AI will become a key component of the operating fabric of businesses and what will be needed from an organisational perspective to drive the new way of working.
  • Deloitte has been awarded the Industry Solutions Services Partner of the year for generative AI and is also a four-time winner of Google Cloud’s Global Services Partner of the Year. Google has been deploying AI within their business for over 20+ years and now through Google Cloud, VertexAI and DuetAI Google Cloud provides the platforms to accelerate enterprise level transformation across some of the world’s largest and most complex businesses.
  • Together, Deloitte and Google Cloud are bringing this industry expertise and market leading solutions to solve our clients biggest challenges with AI.

Speakers

10:15-10:45 Byte-sized Learning 1
Revolutionising the Data Experience: Discover the power of Generative AI in data analysis

  • Discover how to leverage Tableau Pulse to reimagined data experience for analytics consumers
  • Explore how you can empower every employee with smart, personalised, and contextual insights delivered directly in their flow of work
  • Learn how JLP's visionary approach democratises data, transforming how people engage with their data in more meaningful ways, enabling everyone in an organisation to become data-driven

Speakers

10:15-11:15 Enter Net Zero - Session 1

We invite you to... Enter Net Zero: an imagined world that is on its way to reaching net zero. Through this digital immersive simulator, you can experience the ways things might change if we reached net zero. Become an investor and uncover different businesses to determine the best investment opportunities.

Speakers

10:15-11:30 Learning Lab 1
The future of work with Data & AI is already here: how ready are you?

No organisation has “enough” data talent. Every organisation struggles to make this talent productive quickly enough to meet business expectations. And very few have learned to govern a productive internal data product economy at any kind of scale. Yet it is hard to find somebody who wants their business to be less data-driven, to rely less on AI over time.

The key question for data leaders is how they will change the way data is used in their organisation over a 3-5 year time frame, while making an obvious impact long before that. This whole-of-business change will require rethinking the role of centralised, tech-centric data teams, without overselling decentralisation to business units stuck in Excel.

Join this learning lab to share with your peers and plot a course to be ready for the future of work with Data & AI.

In this session you will:

  • Understand the key trends shaping the future of work with Data & AI, and how they will change your own organisation
  • Make a plan to capitalise on these trends, avoiding damaging anti-patterns
  • Hear from a joint Deloitte/Dataiku customer about their own journey

Speakers

10:15-11:30 Learning Lab 2
Addressing concerns about ethical and responsible AI: Empowering change across industries

  • Discover the future of ethical AI leadership in a world where the promise and challenges of AI converge. Join us for an exclusive Responsible AI Leadership Roundtable, bringing together influential leaders from diverse sectors, including data and technology teams, to explore the transformative role they play in shaping responsible AI implementation.
  • Learn how you can bring LLM to the data you already have. Engage in an interactive and collaborative roundtable where leaders openly share their experiences, insights, and challenges in the realm of AI ethics. Gain actionable strategies and valuable perspectives to drive responsible AI within your organisation with the right technology ecosystem.
  • This isn't just another workshop; it's your opportunity to connect with peers who grapple with similar ethical dilemmas. Together, we'll navigate the complex landscape of AI ethics, empowering leaders to instigate positive change and cultivate a culture of responsible AI development. Don't miss this chance to be part of the ethical AI revolution.

Speakers

10:15-11:30 Learning Lab 9
12 (Analytics years for South Central Ambulance Service via the medium of cinema)

Please join this session to hear about a rip-roaring thrill packed session through the 12 year analytics journey with South Central Ambulance Service. We will explore how this has allowed them to focus in on delivering transformational outcomes so they can provide the best quality lifesaving public service possible.

The principles and journey in this session apply to all businesses and focus on both process and resource optimisation. The session will have the following components:

  • Pearl and Dean / Upcoming Films - An introduction to those presenting and background to the service SCAS provide
  • 12 Rounds (2009) - How to navigate through issues raised by the pandemic
  • The Dirty Dozen (1967) - A overview of Clinical Demand and the need for compromise and practicality
  • 12 Angry Men (1957) - How to use analytics to align between Senior Management and Operations staff around task times
  • Oceans 12 (2004) - Using Analytics to plan Water Incident simulations across Fire, Police and Ambulance Services

Each chapter will include anecdotes and where possible a hands-on exercise with analytics to illustrate the process and decision making at play.

Speakers

10:15-11:15 Knowledge Corner 1
CDO survey: What does success look like for the CDO?

  • In our NEW 2023 Chief Data Officer survey ‘The Successful CDO’, we delve into insights from CDOs and senior data leaders across industries, and across the globe.
  • The survey revealed three key areas which remain of utmost importance for CDOs and senior data leaders; the combination of (1) vision, (2) control, and (3) influence supports CDOs in building and sustaining their effectiveness.
  • These are the key drivers of 'CDO success’. In this session, we present key findings from the report and aim to explore and build on the report findings through a facilitated discussion of the three themes, with additional Q&A opportunities throughout the session.

Speakers

10:15-11:15 Leadership and Data Storytelling - Session 1

Learn how to communicate the story of data!

The ability to communicate the story of data or convey the business value of complex analytics is a key leadership skill. This short, highly enjoyable and interactive workshop will introduce key skills and techniques to become a ‘Data Storyteller’.

You will explore tips and techniques to capture the imagination of an audience and make a message more memorable, discovering how small changes to your delivery can have a profound effect on the way an audience perceives you and engages with your material.

This session draws on techniques from theatre and rehearsal to encourage more courageous and inspiring business communication. The work is highly practical, challenging, memorable and good fun.

Session Lead

11:00-11:30 Byte-sized Learning 2
A positive synergy: Integrating real-time analytics & AI to reveal insights in no time

  • Experience a technical demonstration of how the synergy between AI and real-time analytics can multiply your return on investments
  • Discover case studies where the integration of AI and real-time analytics led to groundbreaking improvements and impact
  • Learn the essential tweaks needed in your current data architecture to fully capitalise on the interplay between AI and real-time analytics for future-ready scalability

Speakers

11:15-12:15 Enter Net Zero - Session 2

We invite you to... Enter Net Zero: an imagined world that is on its way to reaching net zero. Through this digital immersive simulator, you can experience the ways things might change if we reached net zero. Become an investor and uncover different businesses to determine the best investment opportunities.

Speakers

11:15-12:15 Knowledge Corner 2
It’s a people thing: Explore the implications of Generative AI for the workforce

  • Understand the wider impact of Generative AI on businesses today, and specifically on the workforces of today
  • Dive into the missing part of most organisation's Generative AI journey
  • Learn how you can utilise Generative AI in ways to benefit your workforce

Speaker

11:15-12:15 Leadership and Data Storytelling - Session 2

Learn how to communicate the story of data!

The ability to communicate the story of data or convey the business value of complex analytics is a key leadership skill. This short, highly enjoyable and interactive workshop will introduce key skills and techniques to become a ‘Data Storyteller’.

You will explore tips and techniques to capture the imagination of an audience and make a message more memorable, discovering how small changes to your delivery can have a profound effect on the way an audience perceives you and engages with your material.

This session draws on techniques from theatre and rehearsal to encourage more courageous and inspiring business communication. The work is highly practical, challenging, memorable and good fun.

Session Lead

11:30-13:00 Learning Lab 4
Demystifying Generative AI for Executives

  • Explore the things that executives need to know about Generative AI and why now is the best time to embrace Generative AI
  • Learn how Generative AI can address your business challenges, drive grown and potentially transform your industry
  • Utilise Generative AI solutions more effectively and quicker by pairing Deloitte’s Generative AI strategy and engineering capabilities with AWS’ Bedrock and AI/ML suite of technologies.

Speakers

11:30-13:00 Learning Lab 5
Shifting gears: How changing your data culture can drive your strategy

  • Learn why Rolls-Royce could not operate without digital systems, of strategic use of data and a shift in their culture
  • Understand how they established relationships with business executives, championing a business wide data strategy alignment and setting direction for data value extraction.
  • Hear about Rolls-Royce’s Data & Analytics Strategy with the build of a cloud-based data platform and strategic integration to multiple systems (ensuring regulatory compliance)

Speakers

11:30-13:00 Learning Lab 6
Efficiency makes the world go round: Rolling out LLMs at scale

  • Accelerating Generative AI for Enterprise, discovering the tools required to successfully build and deploy large language models and broader generative AI models
  • Experience the guardrails needed for successful execution of your model with live manipulation
  • Learn about the skills you will need and where will you find them to make your organisation succeed

Speakers

11:45-12:15 Byte-sized Learning 3
Data for Good: Navigating the use of data in the charity sector

Doing more with less: hear from two experts on how their resourcefulness has met the growing need for insights in the face of increasing cost pressure.

  • Charities have always been under pressure to be resourceful, but with current economic headwinds, budget cuts and the decline in donor giving it is more important than ever.
  • If you’re struggling with similar cost pressures hear from our experts who will discuss how to create a path to value, drive prioritisation and deliver tangible impacts when internal capacity is stretched to its limits.

Speakers

12:15-13:15 Knowledge Corner 3
Redefining the regulation of Artificial Intelligence; Are you ready?

Topics covered:

  • Explore why AI is being regulated, through what means and by who
  • Understand the consequences for your organisation
  • Learn from Deloitte’s experts what you should do to get ready for the new EU AI regulation

Speakers

12:15-13:15 - Lunch and Networking in the Exhibition Area

13:20-13:30 Host afternoon welcome and opening moment

Speakers

13:30-14:00 Chief Data Officer: What's your Superpower?

Demands on CDOs of today come from all angles and can amount to what feels like an impossible task – to be a business strategist, an innovation and change catalyst, a reliable delivery partner and operator and a steward of risk and ethics for the business, all rolled into one.

In this session, we explore 3 of the biggest challenges facing CDOs today, and together with the audience, unpick how CDOs can flex their focus and their style to tackle them whilst retaining boardroom support.

  1. Transformation programme design & delivery - data is often left sewing business design and solution architecture together; how to be an effective needle and thread
  2. ESG and the data dilemma – avoiding the creation of a cottage industry whilst meeting strategic imperatives and significant reporting demands
  3. Change management and value measurement – CDOs are expected to deliver outcomes and business value, yet that in itself is new. How do you simultaneously drive change, manage expectations and measure your impact to the business?

    4. Speakers

14:00-14:30 How to embark on your Generative AI Journey

  • Explore what Generative AI technology is and how this technology will be used or consumed
  • Understand the considerations you need to think about before implementing a solution
  • Grasp the value the collaboration between AWS and Deloitte brings to you and your organisation

Speakers

14:35-14:45 - Plenary break

14:45-16:00 Learning Lab 7
30 GenAI use cases in 30mins: How can you transform your business with Generative AI?

  • Join Deloitte’s industry leaders and Google’s top engineers to explore how Generative AI can be used across the whole enterprise
  • We’ll be exploring industry specific use cases, those that can be applied to specific business units (incl. Marketing, HR, Supply Chain) as well as those that can scale more broadly
  • Following the recent announcement and expansion of the Deloitte & Google Partnership. Come to hear 30 GenAI use cases in 30 minutes, followed by a use case discovery break out and an exploration of how Deloitte and Google Cloud can accelerate your results on your GenAI journey.

Speaker

14:45-15:45 Enter Net Zero - Session 3

We invite you to... Enter Net Zero: an imagined world that is on its way to reaching net zero. Through this digital immersive simulator, you can experience the ways things might change if we reached net zero. Become an investor and uncover different businesses to determine the best investment opportunities.

Speakers

14:45-15:45 Knowledge Corner 4
Data strategy 3.0 – Building an integrated roadmap for success

Topics covered

  • Learn how you can move away from data foundations to exploit data better
  • Understand how to develop a data strategy to deliver tangible business benefits
  • Explore how to spot a good data strategy from a bad one, and stop it in its tracks

Speaker

14:45-16:00 Learning Lab 8
Scaling human productivity and decision making with AI

  • Learn what challenges HSBC is facing with regards to decision-making and human productivity
  • Hear how AI innovations could elevate enterprise decision making to improve customer outcomes and help organizations deliver results regardless of any skills gap
  • Explore by sharing and discussing real-life examples of the importance of speed in scaling AI-powered customer interactions which maximise business value

Speakers

14:45-15:45 Leadership and Data Storytelling - Session 3

Learn how to communicate the story of data!

The ability to communicate the story of data or convey the business value of complex analytics is a key leadership skill. This short, highly enjoyable and interactive workshop will introduce key skills and techniques to become a ‘Data Storyteller’.

You will explore tips and techniques to capture the imagination of an audience and make a message more memorable, discovering how small changes to your delivery can have a profound effect on the way an audience perceives you and engages with your material.

This session draws on techniques from theatre and rehearsal to encourage more courageous and inspiring business communication. The work is highly practical, challenging, memorable and good fun.

Session Lead

14:45-15:15 Byte-sized Learning 4
Panel: Transitioning and utilising data in cloud in the public sector to deliver effective citizen services

  • Build the foundations you need to drive innovation, retain skills and reshape your organisation to meet citizen demands
  • Navigate the maze of spending reviews to build for the challenges of the future and justify long term strategy whilst delivering value in the here and now
  • Explore the unique challenges when it comes to data governance, data quality issues and the risk of data breaches

Speakers

14:45-15:45 Driving success through diversity in the age of GenAI

  • GenAI is the cool kid on the block… But how diverse are your GenAI teams? Have we forgotten all that we know about the importance of diverse teams at the very first hurdle?
  • It’s a truth universally acknowledged (isn’t it?) that diverse teams are better teams, but with economic pressures and threats of war, the world and its approach to DEI is being tested
  • Join your peers and leaders on Diversity, Equity and Inclusion (DEI) to discuss positive and practical ways to sustain and accelerate the DEI agenda
  • Contribute and leave inspired on how you can make an impact

Speakers

15:30-16:45 Learning Lab 3
Engine Power: How to empower agility and scale with data streaming

Part 1 - Fireside Chat - CityFibre's real-time reporting across a data-besh by streaming

Come and hear how CityFibre streams real-time data to enable business automation and real-time reporting. Hear from Deloitte, AWS, Striim and Adam Astle from CityFibre as they discuss data-mesh architecture and how real-time data pipelines drive real-time business value results across Kafka and Snowflake on AWS.

Part 2 - Breakout sessions to understand the low cost and high value of streaming

This is your turn to talk, share your experiences and learn from each other's solutions in these facilitated break-out discussions. Choose your breakout session from this selection to discuss how data streaming can transform:

  1. Automation & AI
  2. Business Operations
  3. Customer Experience
  4. Security & Ethics
  5. Standardisation & Scalability

Speakers

15:30-16:45 Learning Lab 10
Building for the future: Harnessing customer data and AI to drive personalisation at scale

Part I: Come and hear directly from a FTSE100 CDO about how Aviva are delivering personalised experiences at scale within a regulated environment.

  • This fireside chat will cover the practical learnings in implementing multi-channel personalisation across a complex business, and the future possibilities this is opening up.

Part II: Gain a sneak peek at Adobe's innovations in GenAI that will transform personalisation at scale and the content supply chain.

  • This session will showcase practical examples of how GenAI can be used to create personalised content and experiences, at scale, ethically, and using real-time customer data.

Speakers

15:30-16:00 Byte-sized Learning 5
Designing a simulation-led solution to data-driven marketing

  • Learn how to land data-driven marketing in your teams
  • Hear about - and experience - Reckitt’s world-class next generation marketer upskilling programme
  • See how simulation technology is accelerating the journey to leapfrog the industry to create world class digital marketers

Speakers

15:45-16:45 Enter Net Zero - Session 4

We invite you to... Enter Net Zero: an imagined world that is on its way to reaching net zero. Through this digital immersive simulator, you can experience the ways things might change if we reached net zero. Become an investor and uncover different businesses to determine the best investment opportunities.

Speakers

15:45-16:45 Knowledge Corner 5
What is it all powered by? How to support your data use and analytics in a sustainable way

Topics covered

  • ESG is one of the biggest challenges that organisations will face today, in this session you can learn the best practices to grow sustainably whilst making the most cost-effective choice
  • Understand what to think about when it comes to sustainability to improve performance through continuous monitoring and optimisation, from technical architecture, to data decarbonisation and everything in between
  • See for yourself a practical guide to sustainability maturity assessment (evaluating the impact of your current on-prem infrastructure)

Speakers

15:45-16:45 Leadership and Data Storytelling - Session 4

Learn how to communicate the story of data!

The ability to communicate the story of data or convey the business value of complex analytics is a key leadership skill. This short, highly enjoyable and interactive workshop will introduce key skills and techniques to become a ‘Data Storyteller’.

You will explore tips and techniques to capture the imagination of an audience and make a message more memorable, discovering how small changes to your delivery can have a profound effect on the way an audience perceives you and engages with your material.

This session draws on techniques from theatre and rehearsal to encourage more courageous and inspiring business communication. The work is highly practical, challenging, memorable and good fun.

Session Lead

16:15-16:45 Byte-sized Learning 6
Data Safari: An adventure in data literacy

16:45-17:00 - End of breakouts

17:00-17:10 Host welcome back and day wrap up

17:10-17:55 Celebrity speakers

Speakers

17:55-18:00 Host Close

Speakers

18:00 - Networking Reception sponsored by Snowflake and AWS

Join us for the networking and drinks reception taking place in the Twickenham Members Lounge and Royal Box, overlooking the world famous Twickenham Rugby Pitch