Scope of report

Materiality and stakeholder engagement

Our Impact Report has continued to grow over the course of 2013. Stakeholder engagement remains at the centre of our focus, and has helped us refine and build our understanding of key material issues. We believe that maintaining strong and open relationships with key stakeholders plays an important role in our ability to achieve greater impact.

During the course of 2013, we have continued to engage closely with our key stakeholder groups. Our key stakeholders include our people, our clients, charities and NGOs, local communities, wider membership groups, as well as governments and regulatory bodies. Regular engagement with our stakeholders helps us to identify, understand, prioritise and communicate how we are addressing the most material areas to our business.

Defining materiality, completeness and responsiveness

Materiality in this report refers to issues, concerns and impacts of importance to our key stakeholders. Disclosing material information ensures stakeholders can make informed judgements, decisions and actions about our sustainability performance. We continue to build and improve our tracking and monitoring of issues through the Deloitte stakeholder feedback forum conducted in October 2012. Also, we continue to engage with stakeholders via webinars focused on knowledge sharing and skills development, partner meetings and stakeholder annual surveys.

Materiality Analysis

We have continued to develop and update our stakeholder materiality analysis throughout 2012/13. The below materiality diagram outlines key issues and concerns raised by our Deloitte UK stakeholders. Find out more about how we identify material issues and engage with our stakeholders here. Find out more about how we identify material issues and engage with our stakeholders.