Over the last 19 years the Deloitte Shared Services, GBS & BPO Conference has become the largest and most insightful event of its kind in the market.

This year’s conference will explore how digital is shaping the future of work and how shared services organisations can utilise emerging digital technologies to help their people, and those in the wider organisation, to work as efficiently and effectively at work as they are able to at home.

Leading practitioners and innovators from a variety of organisations will deliver thought-provoking case studies and presentations on topics such as revolutionising delivery models using robots, how to better connect with customers and employees, creating value through GBS, and becoming an insight-driven organisation through analytics.

About the conference

This year’s conference will take place in the cultural and vibrant city of Vienna. If you go to just one conference this year then this is the one to target. It is a “must attend” event for CFOs, Financial controllers, heads and leads of shared services or global business services organisations, BPO contract managers, CIOs and HR leaders.

Whether yours is a mature global business services organisation, you have already outsourced or you are just starting out, our conference speakers will be sure to challenge your current thinking and help you make connections to build capabilities.

The conference is free of charge to invited delegates (excluding flights and accommodation) and typically sells out in advance.

Registration will open in June 2017 - early registration is strongly advised to avoid disappointment.