If you are a senior professional in the AI/analytics space and would like to attend in person please register here. Once our Experience Analytics Team have reviewed your registration they will get back to you to confirm your place, or will let you know if the session is full, suggesting other available slots.

Monday 20 September

10:00-10:15 Opening address

Your hosts

  • Andy Gauld

    Partner, Deloitte

  • Ellena Ronca-Thompson

    Director, Consulting, Deloitte

10:15-11:00 Solving for sustainability: How cloud technologies can drive tech for good

Climate change is a catalyst for rethinking how businesses operate and move forward, and we are at a critical moment to address these challenges with improved sustainability initiatives. Technology is becoming increasingly vital in creating climate solutions and businesses should leverage the power of cloud technologies like AI and ML to address these global challenges at scale. But how? Hear from our leaders and experts as they discuss this topic, answer your questions and offer valuable insights.

Speakers

11:00-11:45 Connected ecosystems for the future of business

The last 18 months has been a challenging time for businesses across the world and digital innovation will be vital as we look to reimagine the future. Businesses aim not only to live with the pandemic, but emerge stronger and take growth opportunities. Connected business ecosystems, made possible with cloud technologies, could be the key to achieving this strength and growth. Join our experts as they take you through the connected journey to business longevity and success.

Speakers

12:30-14:00 Virtual IDO Lab

Join one of our Insight Driven Organisation (IDO) Labs to understand the power of analytics, get a feel for our typical lab content and explore how your organisation can leverage this value. Our IDO Labs are designed to help you regardless of where you sit on the analytics maturity curve. They are fully customisable and can be used to either kick start your analytics journey, or used to revisit your existing one for a number of reasons. This 90 minute lunchtime session will give you a chance to attend a fully immersive virtual Lab to give you an insight as to what we would normally cover in one of our IDO Labs.

Vision and Culture
During today's IDO Lab we will discuss the importance of having a clear vision and go through an exercise to draft one. We will also showcase the importance of culture on the journey to becoming insight driven.

12:30-13:30 Virtual: Climate-compatible design in the race to net zero

As companies progressively set net zero targets, executives are increasingly looking to understand decarbonisation pathways in their market in significant detail. The next step is to develop a strategy and transformation plan that speaks to investors, stakeholders, and the business.

The approach needs to include both a roadmap for decarbonisation of the existing asset base and carbon footprint, as well as ensuring that new growth, including the evolving business model, is designed in a way which is compatible with a net-zero future.

To support these ambitions, AI and advanced analytics have a crucial role to play in driving simulation models that enable transition scenarios to be played through on companies’ supply and demand, as well as their broader value chains. These simulations provide companies with a clear picture of the challenges they face, the opportunities available to them, the strategic possibilities, and help to shape the subsequent actions they could take.

Please come join us in this session where we want to discuss the strategic and business model questions your companies are facing as you look to a decarbonised future. The journey to net zero will be uncertain and unpredictable. We feel, however, that AI and advanced analytics can raise the chances of successful outcomes, navigating the markets and geographies in which you operate, by proactively designing business models to be climate-compatible.

Speakers

  • Ben Combes

    Director, Deloitte

  • Geoff McGrath

    Managing Director, CKDelta

  • Isabel Kelly

    Principal Consultant & Founder, Profit with Purpose

15:00-15:45 Data to see, data to understand, data to act

Being an ethical and good earth citizen is a priority for individuals, for corporations and for governments alike. Customers want to align their buying decisions with their own values. Employees want to work for organisations which are ethically and socially responsible. There is increased demand for strategies, technologies and data-driven insights that can help achieve meaningful business and sustainability goals. Questions like: how do we enable better outcomes for customers, employees, partners and suppliers, when the reality is so uncompromising? How do we ensure radical transparency? How do we enable our people to make better, faster data-driven decisions? The answers are partly about investment in platforms and tools, but also about culture. In this session, Tableau’s Chris Lindsay, will share insights from their customers, partners and from within Salesforce, on improving corporate impact with data and embracing technology innovation as a force for good.

Speaker

15:45-16:30 Pioneering the democratisation of data analytics

On-demand analytics is an ideal for most organisations, but how do you accomplish this without putting your business at risk? Join this session to hear how Rolls-Royce has worked with Informatica to re-invented its operations and evolved the organisation, accelerating its path to business value by leveraging faster technologies and embracing better ways of working. This session will be followed by an interactive panel session which will address how best to foster a data culture, how to embrace unexpected organisational changes and the importance of ensuring data becomes embedded in corporate KPIs.

Speakers

17:00 Closing address - Prof. Dame Sarah Gilbert

We are absolutely delighted to announce that Prof. Dame Sarah Gilbert will be joining us to close our day 1 of Experience Analytics.

Prof. Dame Sarah Gilbert is a British vaccinologist who is Saïd Professor of Vaccinology at the University of Oxford and co-founder of Vaccitech. Prof. Gilbert specialises in the development of vaccines against influenza and emerging viral pathogens. On New Year's Day 2020 Gilbert read about four people in China suffering from a strange pneumonia of unknown cause, in Wuhan, China. Within two weeks a vaccine had been designed at Oxford against the new pathogen. On 30 December 2020, the Oxford–AstraZeneca COVID-19 vaccine she co-developed with the Oxford Vaccine Group was approved for use in the United Kingdom.

Prof. Dame Sarah Gilbert has been working in the area of vaccinology for more than 15 years and as well as the Oxford–AstraZeneca COVID-19 vaccine, she led the development and testing of the universal flu vaccine, which underwent clinical trials in 2011.

This is your chance to hear from hear from Prof. Gilbert and ask any questions.

Speaker

  • Prof. Dame Sarah Gilbert

Tuesday 21 September

10:00-10:15 Opening address

Your hosts

  • Andy Gauld

    Partner, Deloitte

  • Bolly Williams

    Senior Manager, Consulting, Deloitte

10:15-11:00 Partnering with data to create the best customer experiences

In the retail world, everyone works together towards outstanding customer service. It isn't always a straightforward journey: you have to know and understand your customer before you can serve them where they are. Using Snowflake's platform, John Lewis has helped their team to bring together disparate data, simplify their analytics architecture, and finally deliver functional data to every one of their Partners. This has in turn enabled them to make a host of new decisions that have driven efficiency, customer satisfaction, and cost control. Join this session to get an insight into how best to partner with data to drive decision making within your organisation.

Speakers

11:00-11:45 Building enterprise data science capability

The insurance sector has seen some recent advancement in the adoption of AI and data science across its business proposition. From the use of telematics to rank and score customers' risk to segmenting customers for life insurance policies and augmented underwriting. These use cases are being utilised by the early adopters of AI and data science within the insurance industry.

This talk will be focused on how an insurance company starts its journey of adopting data science and AI across its business proposition. It shows how a company is embedding this technology's AI solutions and insights to drive key business metrics. In addition, insights will be drawn from how the use of a data science platform like Dataiku can be an accelerator to achieve data science and AI goals.

Speaker

12:30-14:00 Virtual IDO Lab

Join one of our Insight Driven Organisation (IDO) Labs to understand the power of analytics, get a feel for our typical lab content and explore how your organisation can leverage this value. Our IDO Labs are designed to help you regardless of where you sit on the analytics maturity curve. They are fully customisable and can be used to either kick start your analytics journey, or used to revisit your existing one for a number of reasons. This 90 minute lunchtime session will give you a chance to attend a fully immersive virtual Lab to give you an insight as to what we would normally cover in one of our IDO Labs.

Value Capture
Sign up for our Tuesday IDO Lab where we will showcase example analytics opportunity ideas that align to business priority areas and go through a prioritisation exercise.

15:00-15:45 Activating a data analytics pipeline via active intelligence

Enterprise data teams still seek ways to make actionable data available to their users, let alone turn it into business value. Hear from Qlik and real clients and see use cases that address this opportunity via delivery of an end-to-end analytics data pipeline that turns raw data into real business value.

Speaker

15:45-16:30 Tomorrow can’t wait: Evolving your analytics in a disruptive world

Technology. Organisation. Customer. The three critical pillars for evolving your analytics for tomorrow. From the impact of cookie-less and customer trust to how you set up your organisation for success and pivot around omnichannel data and technology, join this interactive and practical session, featuring Adobe, Deloitte and real customers, on the key themes you need to be prioritising today. Your key take away will be centred around the evolution of Customer Journey Analytics.

Speaker

17:00 Closing address - Helen Glover and Max Whitlock

We couldn’t be more excited to welcome 2 of Britain’s most successful athletes, Helen Glover and Max Whitlock, to join us to close day 2 of Experience Analytics.

This is a fantastic opportunity for you to pick the brains and understand the mindset of 2 of Britain’s greatest athletes.

Ranked the number 1 female rower in the world in 2015-16, Helen Glover is a two-time Olympic champion, triple World champion, quintuple World Cup champion and quadruple European champion. In 2021 Helen had all eyes on her as she returned to the Olympic stage after retiring to start a family, retraining in lockdown with newborn twins.

Max Whitlock became Britain's first ever Olympic gold medallist in artistic gymnastics when he won both the men's floor and pommel horse exercises at the 2016 Summer Olympics. With fourteen medals and six titles in Olympic and world championships, Whitlock is the most successful gymnast in British history, and the most successful pommel horse worker in gymnastics history.

Speakers

  • Helen Glover

  • Max Whitlock

Wednesday 22 September

10:00-10:15 Opening address

Your host

  • Andy Gauld

    Partner, Deloitte

10:15-11:00 Analytics 1-2-3: Making AI ubiquitous

It is widely agreed that we are on the cusp of an era of ubiquitous Machine Learning - yet many organisations still struggle to get analytics out of the lab and into production. Similarly, we argue that many organisations have lavished attention on the algorithms that power digital transformation – and neglect the data that fuels the algorithms. During this session Teradata will discuss with leading financial organisations, what the biggest barriers to adopting machine learning are and how best to overcome them so that you can scale across your organisation. Teradata firmly believe that ML can only realise its full potential by taking the long view of digitalising your organisation and by joining this session you can expect to get an insight into real-world examples of industrialising ML and best-practices from Teradata and their priority customers.

Speaker

11:00-11:45 Achieving continuity with modernisation to create a new and improved IT ecosystem

During this session Matthew Bull, Elanco CTO and Mike Kiersey, EMEA CTO at Boomi will discuss their objectives, integration challenges and business successes in creating one digitally-native organisation. By joining this session you can expect to hear about how best to reduce the weight of legacy technologies while supporting a SaaS-based, highly converged autonomous architecture.

Speakers

12:30-14:00 Virtual IDO Lab

Join one of our Insight Driven Organisation (IDO) Labs to understand the power of analytics, get a feel for our typical lab content and explore how your organisation can leverage this value. Our IDO Labs are designed to help you regardless of where you sit on the analytics maturity curve. They are fully customisable and can be used to either kick start your analytics journey, or used to revisit your existing one for a number of reasons. This 90 minute lunchtime session will give you a chance to attend a fully immersive virtual Lab to give you an insight as to what we would normally cover in one of our IDO Labs.

Operating Models and Partnerships
Join us on Wednesday when we will explore different types of operating models to understand their key features and drivers that influence shifts from one model to another. We will also discuss the ecosystem of partners that can help you deliver your vision for analytics.

15:00-15:45 Modern AI: Understanding the opportunities and addressing the risks

Machine Learning and Artificial Intelligence have unlocked huge value for organisations able to leverage them successfully, increasing productivity by up to 40 percent. As more organisations consider the growth potential of these tools, significant questions about their underlying details have come into focus. While these questions originated with user concerns, they have been taken up more recently by governments, leading to the evolution of pending AI/ML regulation across the globe. Organisations implementing AI and ML now need to address aspects like explainability, fairness, accuracy, and consistency across models. Employing the right governance to monitor models, while ensuring data is trustworthy and accurate, is increasingly necessary for organisations to confidently use advanced analytics. Join Collibra alongside real clients and Deloitte as they discuss the importance of these and other topics in the world of AI and ML.

Speakers

15:45-16:30 Scaling real-time data for business agility

Building a business that is sustainable for a long period of time isn't easy. It requires reinvention—likely multiple times over. Only 50% of businesses who were on the Fortune 500 list in 2000 are still there today. To be a leader that's going to reinvent, you have to be maniacal, relentless, and tenacious about getting to the truth. Effective leaders rely on data to make decisions, look around corners, and take meaningful action. Organisations are overwhelmingly recognising that data is a key enabler of sustained innovation yet many organisations struggle to make the transformation. Successful organisations understand that becoming data-driven requires more than just technology, it requires a combination of mindset, people, process, and technology to activate data into the business, organise for innovation, and augment human activity with intelligence.

Speaker

17:00 Closing address - Colin Brown, Director of ESG and Sustainability and Katie Neck, ESG Strategy and Innovation Lead at McLaren Racing

We are extremely excited to announce that Colin Brown and Katie Neck from McLaren Racing will be closing out Experience Analytics this year.

Both Colin and Katie are deeply passionate about sustainability, with Colin having over 25 years experience of developing, leading and delivering successful Sustainability, Net-Zero CO2 and Business Development/ Management solutions across a wide range of sectors and organisations.

Please join us for this closing session where you can explore how the motor racing industry (not typically thought of as a green player) are actually paving the way and pioneering solutions to solve sustainability challenges faced by organisations, governments and society.

(And we might even get a sneak peak into some trackside gossip too!)

Speakers

  • Colin Brown

  • Katie Neck