The conference is aimed at Chief Digital Officers, Chief Data Officers, Chief AI Officers, Chief Data and Analytics Officers, Chief Information Officers, Chief Technology Officers, Chief Commercial Officers, Chief Marketing Officers, Chief Operations Officers, Chief Information Security Officers, Chief Human Resources Officers, Chief Innovation Officers, Chief Transformation Officers, VP/Director of Data/Analytics/Transformation/Digital, Head of innovation and their relevant team members.
EXT is a closed, invite-only event. Contact the conference team if you have any issues registering for EXT.
Whilst there is not currently any set deadline for registration, we encourage you to register ASAP as spaces fill up fast.
The full agenda will be announced in due course.
Speakers will be added to the website once confirmed.
Networking is an important element of EXT, and we will create many valuable networking opportunities across the day.
The Deloitte Experience Transformation Conference is taking place at the InterContinental O2 Hotel in North Greenwich, London on 26 November 2025.
We recommend that your travel to the InterContinental O2 via public transport methods. This is a quick, climate-friendly and cost-effective means of travel.
The venue is best reached via North Greenwich underground station, which is served by the Jubilee line. Many bus routes also serve North Greenwich station, or you may even wish to arrive via Uber Boat which links to 24 piers across the capital including London Bridge, Embankment and Westminster.
Onsite car parking is available at the hotel at a cost and cannot be booked in advance. For more information please refer to the hotel website.
Alternatively, you may wish to park in one of the O2 Venue car parks, or the North Greenwich station car park. Please refer to the respective links for the most up-to-date information.
The venue address is 1 Waterview Drive, Greenwich Peninsula, London SE10 0TW.
Please make your way to the front of the hotel, which is facing the Thames, and enter through any of the open doors to the ground floor registration and cloakroom area.
You will need to collect your badge from the registration desk upon your arrival at the venue, situated in the ground floor foyer. This badge will allow you access around the venue and will track your movements using RFID. By collecting your badge on check-in, you consent to using RFID. If you wish to opt-out, please let a member of staff know upon check-in.
No. Please remember to place your badge and lanyard in the bins provided at the exit of the venue or hand to a member of staff at the end of the day. All badges and lanyards will be recycled or reused after the event.
Our dress code is comfortable business casual.
Please note that, when you attend this event, you enter an area where photography, audio and video recording may occur. By entering the event premises, you consent to such recording media and its release, publication, exhibition or reproduction.
If you do not wish to be filmed, please inform a member of the planning team in advance of the event.
You will be asked to provide any accessibility requirements when you register. If, however, your situation changes, please contact the conference team in advance of the event.
Should you have any questions or concerns regarding the Deloitte Experience Transformation event, please contact our team via experiencetransformation@deloitte.co.uk.
As well as capturing feedback onsite at the conference, we will also be sharing feedback surveys with all attendees once the conference has ended. We greatly value all feedback received as this will enable us to continue to grow and improve the event.
To reserve sessions, navigate to the ‘Agenda’ tab on the app and select the ‘Save a seat’ button on your desired session(s). There are limited spaces on each of the sessions and you can view your selected sessions by clicking on ‘Registered’ within the ‘Agenda’ tab.
Please note that this app is the only place you can reserve sessions so we highly recommend you download it!
Our event app is your must-have guide for all-things Experience Transformation, where you will be welcomed by Gen - our AI generated event assistant.
It is the place to:
Yes! We encourage you to add a photo and update your bio selecting the three stacked lines in the top left of the screen and clicking on ‘My Profile’. Here, you can also update your role and company, if required. Please note that this will determine what is printed on your badge at the event.