As head of three of the UK’s leading communications brands – EE, BT and Plusnet – Marc runs the largest subscription business in the UK, with 30 million subscribers on the UK’s best and biggest mobile and fibre networks generating more than half a billion visits to its apps and websites every year.

Under Marc’s leadership, EE is on a journey to becoming the most personal, customer-focused brand in the country. Having been first to launch 5G in the UK with EE, Marc is now driving the rollout of next-gen networks. Customer experience is also a priority: Marc has steered EE and BT to their highest-ever NPS results, with complaints at an all-time low.

At a time when many are in challenging situations, Marc is also ensuring EE and BT does all it can to connect those who need it most, with low-cost mobile and fibre packages for as many as 4.6m people on means-tested benefits.