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Chart

Channels of interaction with mobile operators ever used by age groups

Q. When, if at all, was the last time that you went into a mobile operator's store for each of the following?

  • Weighted base1: All respondents aged 16-75 years (4,150), 16-17 (167), 18-24 (458), 25-34 (765), 35-44 (706), 45-54 (783), 55-64 (660), 65-75 (610)
  • Weighted base2*: All phone or smartphone owner (sample1) aged 16-75 years (1,986), 16-17 (82), 18-24 (232), 25-34 (389), 35-44 (325), 45-54 (364), 55-64 (310), 65-75 (285)
  • Source: UK edition, Deloitte Global Mobile Consumer Survey, Jun 2018