We invited you to be a part of the Innovation Hub experience, where we showcased several innovative start-ups and Deloitte teams showcased their latest technologies and offerings.
The Innovation Hub Forum also hosted a variety of interactive sessions by some of our valued sponsors.
Day 1
Wednesday 24 September 2025
10:55 - 11:15HighRadius
Is GenAI the biggest Ponzi scheme ever?
A Ponzi scheme works when the next buyer funds the last one. Eventually, when there’s no one left to buy in, it collapses. In GenAI’s world, NVIDIA hit a $4 trillion market cap selling GPUs to big tech. Those tech giants are now selling GenAI dreams to enterprises, who are scrambling to fund AI initiatives, many with no ROI in sight. Will GBS Finance be the next buyers in line? This session breaks down the real story behind AI adoption based on 3000+ finance transformation projects attempting RPA, Machine Learning and now GenAI over the past 2 years. What is ponzi hype and what is real and works in production?
Speaker
13:25 - 13:45AWS
From Vision to Value: Building trustworthy AI applications with AWS
Today, organisations are seeking practical, trustworthy approaches to implementing AI that deliver measurable returns. This session demonstrates how AWS customers are successfully moving beyond AI experimentation to production-grade implementations that generate significant business value.
Through a proven framework of Imagine, Deliver, and Run, we'll explore how organisations are building trust into their AI applications from inception. The presentation showcases a real-world implementation where an enterprise customer successfully deployed AI solutions that adhere to strict governance requirements while delivering substantial ROI. Attendees will gain insights into concrete metrics around cost reduction, efficiency improvements,and revenue enhancement, supported by live dashboard demonstrations.
Drawing from actual customer experiences in shared services environments, this session provides actionable guidance on navigating common implementation challenges, ensuring compliance and maintaining operational excellence. Participants will leave with practical steps to begin or accelerate their AI journey, understanding of available AWS resources and clear metrics for measuring success.
This focused session is designed for business and technology leaders looking to move beyond AI theory to practical, profitable implementation while maintaining the highest standards of trust and governance.
Speaker
13:45 - 14:05ServiceNow
GBS Transformation at Scale: Aptiv’s GBS Journey with ServiceNow
Join us for an insightful session as we delve into Aptiv’s transformative Global Business Services (GBS) journey powered by ServiceNow. Discover how Aptiv is leveraging AI-driven workflows to drive seamless collaboration across functions, accelerate decision-making, and foster proactive problem-solving, enabling employees to focus on high-impact work. We’ll discuss key milestones, lessons learned, and the impact of leveraging ServiceNow’s platform for end-to-end service delivery, intelligent automation, and real-time data-driven decision-making.
Speakers
14:05 - 14:25UiPath
UiPath “Customer Zero” initiative sets new benchmark with 93% SAP Clean Core Achievement and future-proofs enterprise operations
UiPath CIO Mihai Faur will share details of the transformation of its own SAP enterprise resource planning system through a strategic collaboration with Deloitte, a global leader in SAP business transformation. This internal initiative branded “Customer Zero”, positions UiPath at the forefront of ERP modernisation and showcases how intelligent, agentic automation accelerates operational efficiency, reduces manual complexity and enables business results at scale.
Speaker
16:05 - 16:25Deloitte
Back(Office) To the Future: GBS and the Next Wave of Transformation
Companies, and by extension GBS organisations, are facing massive disruption - the advent of agentic AI, global instability and new talent requirements. This session will explore these disruptors, share our predictions for GBS’s evolving role in this dynamic environment, and highlight practical, no-regret actions leaders can take now.
Speaker
Day 2
Thursday 25 September 2025
10:25 - 10:45 Daniel Wiffen, Olympic Gold Medallist
Harnessing the power of data
Olympic swimming champion Daniel Wiffen will share his unique perspectives on performance strategy through the lens of data. Discover how Daniel leverages data analysis and the mining of performance metrics to achieve incremental gains - the crucial milliseconds that make all the difference - and ultimately deliver the #1 result. This session offers valuable lessons on precision, continuous improvement and the power of data-driven decision-making applicable to any high-performance environment.
Speaker
10:45 - 11:05Basware
Pioneering a new path in Accounts Payable: Danone and DNV's financial transformation
Join us for an engaging session where we share how DNV and Danone, have revolutionized their Accounts Payable (AP) processes with the help of Basware's cutting-edge solutions.
Today, leading enterprises like Danone and DNV are moving beyond fragmented processes to achieve global standardisation and operational excellence. This session showcases how 2 global giants, operating in diverse industries, successfully transformed their financial processes to deliver tangible business value and strategic advantage.
Through real-world case studies, we will explore the strategic imperatives behind their transformations—from Danone’s need for global standardisation across diverse regulatory landscapes to DNV’s challenge of automating high volume invoices with AI. The discussion highlights how Basware’s AI-powered automation was instrumental in overcoming these challenges.
You will gain insights into concrete, measurable outcomes, including significant reductions in invoice cycle times, increased straight-through invoices processing and enhanced supplier and user experience.
The session will also cover the critical role of compliance services in managing complex international tax regulations and ensuring audit readiness.
This session is a must-attend for finance, GBS and SSC leaders looking to drive efficiency, compliance and innovation in their organisations.
Join us to explore the future of AP transformation.
