A strategic shared services leader with over 25 years of experience transforming business operations across multiple industries. Currently Vice President of Global Business Services at Aptiv, Ciara leads global business services strategy and operations for this Fortune 500 automotive technology leader. Prior to Aptiv, she held multiple leadership positions at Novartis Business Services, where she led the Novartis Corporate Center in Dublin made up of 1,000+ professionals, directed Global Service Development for commercial, medical, and clinical industry-specific solutions, established the Real Estate and Facility Services tower, and led the enterprise delivery of a complex customer experience program. Her career began in consulting, where she designed and implemented transformative shared services solutions for organizations including Gillette, BBC, Xerox and the John Lewis Partnership. Ciara's expertise encompasses global business operations strategy and design, shared services leadership, multi-site service delivery excellence, cross-functional process optimization, and purpose led people leadership.