The 2017 conference took place in the beautiful and historic city of Vienna. It was a ”must attend” event for CFOs, Financial Controllers, Shared Services Heads, Global Business Service Leaders, BPO Contract Managers, CIOs, Global Process Owners and HR Leaders.
Each year we try to introduce new innovations and the 2017 event was no exception. This quest to advance the insight which we bring to our audience, and the format in which we deliver it, means we have traditionally attracted THE movers and shakers in the shared services and GBS world at every stage of shared services maturity.
In 2017 we aimed to explore how emerging digital technologies can be used within shared services organisations to help reimagine the way you work. In today’s age it’s almost impossible not to be exposed on a daily basis to consumer applications such as Amazon and Netflix, that are making our personal lives much more efficient and effective. We have learnt to embrace these applications as a way of life – a future without them would be almost impossible to imagine. This year’s conference theme explores how we can adopt and use this manner to make the way we work as seamless as the way we now live.