Deloitte Shared Services
Conference 2022

20 - 22 September 2022
Lisbon Congress Centre, Portugal

The Core Defined: Consciously Human.
Functionally Agnostic. Empowered by Design.

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I am delighted to announce that our Shared Services Conference will take place 20 – 22 September 2022 at the Lisbon Congress Centre in Portugal. It will be fantastic to bring this key community together again in such a vibrant city.

As Deloitte’s largest event, the Shared Services Conference promises to provide a first-class conference experience. Over the last 25 years, it has become the ‘must attend’ event for strategic and operational leaders across industries.

Our business is consciously human. We deliver a human-centric service positioned around the idea that we are better together. Through consolidation and scale, we unite people behind a single mission - to unlock value in the business and empower the enterprise.

Throughout the past few years, we have proven the capability and worth of shared services. We are an established part of the business and underpin its stability and aspirations. Now is the time for leadership to reshape their remit, reinvent their offerings, and grow their expertise. Join us at our 2022 Shared Services Conference as we continue our evolution, together.


Candice Sieg

Conference Chair - Partner, UK Global Business Services
and Business Process Outsourcing Advisory Lead


Shared Services Conference 2022 Themes

2021 Shared Services Conference Insights Paper

Last year’s conference was a wonderful opportunity for us to come together once again after a physical hiatus in 2020, to look towards the future of shared services and jointly redefine it. We reconnected once more as business leaders and fundamentally reimagined the core of shared services, pushing the boundaries of what is possible in our industry. For a review of the market-leading insight discussed in Farnborough and a taste of what is to come in Lisbon, download the 2021 post-conference insights report below.



Shared Services Awards are back!

Following on from a successful inauguration in 2021, we are pleased to announce that the Shared Services Awards will be returning in 2022. These awards shine a light on outstanding achievement in Shared Services and have previously rewarded Innovation, Customer Centricity and Outstanding Female Leadership. Submit your nominations here!

Shared Services Conference 2021 wins

We are incredibly proud to announce that, along with our partner Audience, we have won the ‘Best Hybrid Event’ and the Bronze award for runner up for ‘Event of the Year’ at the Conference & Events Awards 2022. A huge thank you to our teams and Audience for delivering such an outstanding event.



We are so excited to announce that, along with our partners, Audience, we won 'Best Live Streaming Experience' at the Digital Event Awards. We are all so proud to have been part of last year’s event and are all very much looking forward to this year’s conference. We can’t wait to share what is in store.


Testimonials

“Possibly the best Shared Services conference I have attended so far. Varied and exciting agenda. Professional and high-quality production.”

Equinor

“I thought the Deloitte Shared Service Conference was really well executed and managed. Perhaps the most ambitious digital and physical event I’ve seen a company attempt before was pulled off with real mastery. The content was appropriate, the speakers engaging, and the shape and structure of the day just right for those joining remotely (as I was). Well done to everyone at Deloitte for the foresight and courage to host the event.”

GBS Leader from the retail industry

“Really enjoyed my discussion with Ian Stewart at #deloittessc2021 on the role of innovation in business and economic transformation. Innovation is driven by not only new ideas but by the culture of an organisation – is it inclusive? Is there trust? Is there agility? For me technology and innovation are enablers of business transformation but it is the culture that will determine success.”

Richard Houston, Deloitte NSE Chief Executive

“Great panel discussion on ‘Bottling the Brilliance’ at our first hybrid shared services conference. Applying the lessons learned from the pandemic to enable Global Business Services (GBS) organisations to evolve, innovate and grow in the years ahead. Thank you to our wonderful panellists - Helen MacPhee, Deborah Kops, Parag Saigaonkar for your time, energy and insight...”

John Haughey, Deloitte Global LSHC Lead

“Congratulations to Candice and the team for an excellent hybrid SSC conference. The speakers were first class leveraging our fantastic client relationships. A number of attendees told me this was in a class of one in the industry.”

Anne-Marie Malley, Deloitte UK Consulting Leader

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