Gaëlle is a Deloitte partner based in Barcelona with more than 20 years of experience in Business Process Outsourcing in the SSC / GBS environment. She leads the Barcelona Finance & Tax Operate practice and she is responsible for the Nearshore Finance & Tax Delivery Hub in Spain. She is specialised in Nearshore delivery models, Finance processes, Shared Services & GBS, Finance-as-a-Service in Nearshore multinational and multi-process environment, as well as Transformational Outsourcing, Build to Operate, Operate to Transform and BOTT models.