Episode 1: Introduction to Shared Services Conference 2026

The Deloitte Shared Services Conference 2026 returns to Brussels, Belgium, on October 6-7, 2026, at the SQUARE - Brussels Convention Centre.

Episode 2: Winning the next-gen workforce

Amidst technological transformation, GBS organisations must balance evolving skill demands and a compelling EVP to cultivate and retain a future-ready workforce.

Episode 3: Futureproofing GBS’ footprint

Organisations must rethink GBS location strategies, balancing multiple, complex drivers to build resilient global delivery networks.

Episode 4: AI: Catalyst or Inhibitor?

Unlocking AI's exponential promise demands a strategic organisational re-evaluation, moving beyond just technology adoption to architect enterprise-wide value.