• Kitti Dobi, HR Director, GBS Europe, BP explains how to build a future proof organisational capability strategy.

  • Michel de Zeeuw, CEO Global Shared Services, Siemens explains how Siemens transitioned to global business services.

  • Simone Noordegraaf, Global head of finance operations, Philips explains how Philips has utilised their business process outsourcing relationship to move up the value chain.

  • Deborah Kops, Managing Principal, Sourcing Change discusses the evolution of different shared services careers.

  • Jeppe Larsen, Partner, Deloitte Denmark talks about shared services feasibility and balancing the business case and strategy.

  • Claus Thorne Madsen, Partner, Deloitte Denmark talks about how shared services can be used as a platform for growth and a one company culture.

  • Vazul Toth, Director & Shared Services lead, Deloitte Hungary talks about how to streamline your local finance organisation.

  • Nick Prangnell, Director and Global Business Services lead, Deloitte UK explains the benefits of global business services adoption.

  • Dorthe Keilberg, Partner, Deloitte Denmark talks about how organisations can reduce reliance on retained finance.

  • Brett Walsh, Partner, Deloitte UK talks about the role of human resources in shared services and global business services.