Be inspired and gain valuable insights from leaders across the Shared Services industry, as well as some of our very own Deloitte Experts.


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  • Plenary
  • Breakout
  • Awards


Day 1
Wednesday, 24 September 2025

08:00 - 09:00 - Doors open and registration

09:00 - 09:45 Opening Plenary - Dorthe Harding Keilberg, Aoife McCarthy and Harry Goddard, Deloitte

09:45 - 10:15 Aoife Allen, Pfizer

10:15 - 10:45 Damien McCallion, Health Service Executive (HSE)

10:45 - 11:25 - Break

11:25 - 11:55 Kamila Grembowicz, Astellas

11:25 - 11:55 Thomas Bloemen, Kühne + Nagel

11:25 - 11:55 Maureen Jackson, Scotia Gas Networks (SGN)

12:05 - 12:35 Mirta Hegedušić, thyssenkrupp AG

12:05 - 12:35 Ryan Burger, Sanofi and Sebastien Burnett, Deloitte

12:05 - 12:35 Jan Joost Hoek, Air France-KLM

12:45 - 13:15 Silvio Drechsler, Sandoz

12:45 - 13:15 Thormod Fjell, Det Norske Veritas (DNV)

12:45 - 13:15 Ricardo Mueller, Reckitt and Hazel Patmore, Deloitte

13:15 - 14:35 - Lunch

14:35 - 14:40 Best In Class Talent Development Award

14:40 - 15:10 Ian Stewart and Kate English, Deloitte

15:10 - 15:55 Panel Discussion, Chaired by Deborah Kops, Sourcing Change

15:55 - 16:35 - Break

16:35 - 16:40 GBS Changemaker Award

16:40 - 17:10 Emmanuel Adeleke, Deloitte

17:00 - 17:40 Majella Mungovan, Meta

17:40 - 17:50 Day 1 Close & Wrap-up

17:50 - 18:50 Sponsor drinks

19:00 - Coaches to Guinness Storehouse

19:30 - 23:00 - The Guinness Storehouse Evening Event


Day 2
Thursday, 25 September 2025

08:15 - 08:40 - Coffee and breakfast

08:40 - 09:10 Welcome to Day 2!

09:40 - 10:10 Max Handforth and David Hodson, Liberty Blume

10:10 - 10:15 Technology Transformation Champion Award

10:15 - 11:15 - Break

11:15 - 11:45 Iris Yates and Peggy Torsing, Deloitte

11:15 - 11:45 Karan Saggi and Stein Petter Aannerud, Equinor

11:15 - 11:45 John Baddeley, Deloitte, Keith Mendez, Mondelez, Margaret Greenleaf, Roche and Gillian Kulkarni, Google

11:55 - 12:25 Bastian Hochleitner, MAN Truck & Bus

12:35 - 12:40 ESG Pioneer Award

12:40 - 13:10 Emma Lawson, Bakkavor and Dr Tom Bates, Exceed High Performance Coaching

13:10 - 13:25 Day 2 Close & Wrap-up


Location Strategy and Commercials Table Talk

Join us for a 60-minute, one on one discussion with GBS Location Strategy and Commercial experts, in which you will have an opportunity to discuss your specific situation, challenges and questions regarding GBS strategy, including scope, location, associated costs and the benefits case regarding setting up and running a new GBS Centre. By the end of the session, you will have Deloitte’s outside-in perspective on your challenge to help shape the thinking of your next steps. The sessions will be hosted over 2.5 days of the conference.

Please send an email to srinivasvadali@deloitte.co.uk AND jibaksahu@deloitte.co.uk to register for Table Talk.

  • In the email, please share your Name, Role in your organisation and a short description of what you want to discuss.
  • The organising team will reach out to you with a list of available slots. Upon agreeing, the date and time of your slot will be confirmed.